Archive for the 'Tech' Category

[Customer Service] Cox vs. Xbox Live FIGHT!

Total time taken and steps to remove $40 worth of monthly services from Cox Communications (Cable + Internet):
1. Verification of 2 types of personal information
2. Verification of cancellations
Total Time: ~2 minutes
Also, $30 in pro-rated services was credited back to me

Total time taken and steps to remove $7.99 of monthly services from Microsoft Xbox Live:
1. Voice activated menu to tsf to Cancellations
2. Verification of 1 type of personal information
3. Verification of cancellation
4. Verification of 5 more types of personal information
5. Reason for cancellation
6. On hold to transfer to Cancellations (I thought that’s where I was?!)
7. On hold again to tsf
8. On hold again to tsf
9. Verification of 2 types of personal information
10. Reason for cancellation
11. Arguing to get me to keep the service
12. Verification of cancellation
Total Time: 18 minutes and 45 seconds
Also, I can barely understand Indians, even if they call themselves Rachel or Oliver

Winner: Cox!

I guess even though we love to hate our cable bill, at least you can cancel it without it taking up almost 1/2 your lunch hour.

Google Maps + IE8 Beta 1 = Epic Fail

The front-end engineers certainly have their work cut out for them with the release if IE8 on the horizon. Albeit that this IS a Beta, and the FIRST of all public Betas, but still, all my sites generally mostly work (except those using google maps).

Remember folks, this is early beta software, rendering (most likely) browser specific hacks styling, so take this with a grain of salt.

GoogleMaps-Epicfail

And embedded

GoogleMaps2-EpicFail

But wait! Not even Microsoft’s DOM based maps look good:

LiveMaps-EpicFail

Delete your MySpace Day!

Hey everybody, just a friendly reminder to delete your myspace Today. that is all.

The Grand Experiment

Cable is confusing!So, last summer we cancelled cable. We had gone three months with watching a total of 3 hours of entertainment. With our television costing ~$100/month, that was $100/hr for those three hours. That didn’t add up for me, so we started The Grand Experiment. That experiment being a media-centered couple, removing the few hundred odd channels of 24/7 media from our lives. The idea was, with that extra $100/mo replace it with purchasing digital copies of our media and streaming them to the television, in addition to purchasing dvds of shows.

This went well for the first couple of months. The downside was that not all of our shows were in digital format we could (legally) watch on our tv. So we thought hey, download the media, then we’ll make sure to buy the dvds when they are released. This sounded like a good idea, however in practice we didn’t realize the toll it would take on us.

Stealing is wrong!First of all, we were required to use less-than-desirable means to procure said content (ie. Bit-torrent, Usenet). The issue was, we started worrying about plotting ourselves on the MPAA road-map of litigation. So we started using applications such as Peerguardian, to cover our tracks. The lowdown of all of this was that it really took a toll on us, on top of that we worried about our “vote” being counted, and then there was the X factor of channels like Discovery, National Geographic, Etc. that had very interesting programs unavailable outside of the cable/dish networks.

SO, the experiment is over, I picked up our cable-boxes again and we’re back to regularness. It was very weird to get rid of cable, and now it’s weird to pick it up again. I feel sort of bad that we failed. I don’t like cable companies, and I think that their fees are high. But, I don’t really see any other alternatives. leh sigh.

note: I would have switched to directv, dish, fios, etc. however my apartment doesn’t see the south sky, and verizon hasn’t offered fios at my complex.

Web-Gtalk gets all the fun :(

C-mon google! What happened to support for googletalk.exe?! We want group chat, aim chat, etc. You make us sad..